The Board of Directors and Management Team of Northern Counties Health Care (NCHC) are pleased to announce the new 3-year strategic plan for the organization. The plan took effect on April 1st—the start of their 2024 fiscal year.
The Strategic Plan is based on the voices of the community, data about the community’s health and well-being, and the deliberations of the NCHC Board of Directors and Management Team. The plan follows a Community Health Needs Assessment that featured the input of 1,328 community members, including leaders from more than 30 organizations.
“Collaboration and community engagement are key to our success,” said Christopher Town, NCHC’s Chief Strategy Officer. “We will all be stronger together as we work to redefine health care beyond traditional healthcare services.”
The focus areas of the NCHC strategic plan are mental health, primary care, recruiting and retention, financial health, and inclusion. These areas are central to the strategic goals—the CARES framework—to expand Capacity, increase Access, leverage Relationships, promote Excellence, and advance Sustainability. The focus areas and goals will shape NCHC’s operational strategies and guide the organization’s work over the coming years.
“We believe that Northern Counties will be the leader in preventative care and wellness in the NEK,” said Tin Barton-Caplin, NCHC Board President. “We want to ensure our community members have opportunities for good health and great care, when and where they need it. That is the overarching goal of the new Strategic Plan.”
“Rural health care and our rural communities are facing unprecedented challenges and opportunities,” said NCHC CEO Michael Costa. “Our strategic plan will help us face those challenges and leverage the opportunities. It will guide NCHC in our work to build healthy families and thriving communities as it builds on our proud tradition of leadership and service to our patients and the communities we serve.”
The NCHC Strategic Plan can be viewed here.