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Northern Counties Health Care, Inc. accepts all patients regardless of their insurance or financial status.
In fact, last year, Northern Counties Health Care, Inc. provided over $700,000 in subsidized medical and dental care.
We accept most private/commercial insurances, Medicaid, and Medicare. Our federally funded health care program allows us to offer a wide range of primary and dental services to patients through a sliding-fee scale program.
Do you have questions? We have answers! Our Certified Community Resource Coordinators provide free, confidential, and compassionate support to manage the help you need.
We service NCHC patients and non-patients in Caledonia, Essex, and Orleans counties.
Call us today! (802) 748-9405 ext. 1042
We assist patients and non-patients with:
- Food and Fuel Application Assistance
- Health Insurance, Medicaid, and Dr. Dynasaur
- Prescription Costs
- Transportation Needs
- Limited Dental and Eyeglass Vouchers
Our Certified Community Resource Coordinators are trained by the Department of Vermont Health Access to help Vermonters enroll and maintain health coverage through Vermont Health Connect or Green Mountain Care.
For Northern Counties Healthcare Patients – We are Certified Financial Coaches with Green Mountain United Way to help patients learn to set and achieve their financial goals through budgeting, debt management, loan applications, and other tools and support.
For more information, contact our Community Resource Coordinators with questions:
Laurie Somers (above left)
Servicing St. Johnsbury, Concord, Hardwick, and Danville
(802) 748-9405 ext. 1506
Kelli Rhodes (above right)
Serving the Island Pond and Orleans communities
(802) 754-6973 ext. 7007
We accept Medicare, VT and NH Medicaid and most private/commercial insurances including:
Primary Care Insurance
Aetna, Anthem BlueCross Blueshield of Vermont, CIGNA, Coventry Healthcare, First Health, Great West, Harvard Pilgrim Health Care, Health Net, Martin’s Point, MVP, PHCS Multiplan, TriCare, United Healthcare, VT, and Managed Care (VMC)
Dental Care Insurance
BlueCross BlueShield of Vermont, CBA Blue, CIGNA, Delta Dental, Medicaid, MetLife, and UNUM
BlueCross BlueShield of Vermont, CBA, CIGNA, MVP, United Healthcare
Others, like Harvard Pilgrim and Tufts Health Plans are contracted on an individual patient basis. We are committed to making it work, so please call: 748-8116
Please bring your insurance card, and be prepared to pay your co-pay, if applicable, at the time of each visit upon check-in.
For Medicare patients, after Medicare and secondary payers have applied payment to your claim, you will be billed for the remainder of the balance. The sliding-fee scale will then be applied to this balance.
Many of our patients are also eligible for Vermont’s health and dental care programs. These State and Federally funded programs offer affordable coverage for qualified Vermont residents and their families. To learn more or find out if you are eligible, click the button below to be linked to the Vermont Health Exchange website (please note that clicking this link will direct you away from NCHC’s website to an external website not under NCHC’s control):
Health Insurance Exchanges
The Affordable Care Act (ACA), is a United States federal statute signed into law by President Barack Obama on March 23, 2010. The ACA aims to increase the quality, affordability, and rate of health insurance coverage for Americans, and reduce the costs of health care for individuals and the government. Vermont Health Connect is Vermont’s Health Insurance Marketplace.
Sliding-Fee Scale Discount Program
Northern Counties offers reduced fees to eligible primary care and dental patients who meet income guidelines as set forth each year by the Federal Government. Eligibility is based on income and family size. The program is offered to make health care more affordable for those who need assistance. Patients interested in applying for the sliding-fee scale must fill out an application and provide proof of income as described below:
Acceptable forms of Income Verification:
- Most recent Federal tax return
- IRS form W-2 or 10992 recent consecutive paystubs
- Social Security, disability or pension benefit statements
- Documentation of other governmental assistance
- Verification of Student status and FAFSA form
- Unemployment Benefits
- Patients with no income will need to speak with a patient account representative
Depending on which sliding scale level qualified for, fees are reduced to a lower specific percentage of charges or to a fixed charge per service.
Enrollment or re-enrollment is required each year. Click here for a Sliding-Fee Scale Application.
Members of our health center staff can answer questions and help with the application process.
Questions? Our Billing Department is here to help you. Please call (802) 748-0772.
For uninsured medical and dental patients who are not eligible for our sliding-fee scale, we offer a 10% Time of Service Discount. This discount will be applied on all charges paid for in full on the date that the services are provided and can help reduce the cost of your visit.
Payment for services is expected at the time of each visit. Please be sure to bring cash, check or a credit card with you.
Accepted Forms of Payment
We accept cash, checks, debit and credit cards (Visa, Mastercard, Discover and American Express) for payment of services.