We believe that Northern Counties Health Care (NCHC) will be the leader in preventative care and wellness in the Northeast Kingdom, providing community members with opportunities for good health and great care when and where they need it. That statement summarizes our goal for this Strategic Plan, and it also connects with our proud tradition of leadership and service to our patients and communities.
The NCHC Strategic Plan is based on the voices of our community, data about our community’s health and well-being, and the calm deliberations of the Board of Directors and management team. Thank you to the 1,328 community members, including leaders from more than 30 organizations, for their participation in our Community Health Needs Assessment (CHNA).
The CHNA report is available here.
Focus Areas:
Focus Areas represent where the organization should concentrate its efforts. They position us to remain, for the next three years and for long after, as an organization that CARES.
Strategic Goals – The CARES framework:
These goals will guide our work to help build healthy families and thriving communities.
Central to these goals are our focus areas. The relationship between the CARES framework and the focus areas shape our strategies.
NCHC’s operational goals will be shaped by all of these and will guide our work over the coming years.
Review the full FY2024-FY2026 Strategic Plan here:
