Northern Counties Health Care, Inc. (NCHC) is committed to our Mission of enhancing the quality of life of individuals and families by providing compassionate, accessible and affordable patient-centered health services.
We do this by providing health care services in the medically underserved, three-county region of northeastern Vermont, known as the Northeast Kingdom. NCHC provides quality care to over 17,000 individuals; nearly one-third of the region’s residents. Over 65,000 encounters are made each year through a rural network of five community health centers, two dental practices, a Medicare-certified home care and hospice division, a comprehensive AIDS/HIV+ care clinic, and a partnership with three different hospitals.
NCHC was the first and is one of the largest Federally Qualified Health Center systems in Vermont, and the only one which also operates a home health care and hospice division. This means we offer an unrivaled level of care coordination for the whole family throughout the full continuum of care. We provide complete, compassionate care for the whole family, in our home or yours.
What is a Federally Qualified Health Center (FQHC)?
- Spread across 50 states and all U.S. territories, more than 1,150 Federally Qualified Health Centers (FQHCs) provide vital primary care to more than 17 million Americans with limited financial resources. Directed by boards with majority consumer membership, FQHCs focus on meeting the basic health care needs of their individual communities. They maintain an open-door policy, providing treatment regardless of an individual’s income or insurance coverage. FQHCs serve community residents from all walks of life, including people enrolled in employer-based insurances, Medicare/Medicaid, or public health insurances. We also serve people with limited resources who struggle to access care through traditional channels, including the homeless, residents of public housing, migrant farm workers and others with emergent and chronic health care needs.
- FQHCs provide substantial benefits to their communities:
- They serve 20% of low-income, uninsured people.
- 70% of their patients live in poverty.
- They provide comprehensive care, including physical, dental, and mental health care.
- They save the national health care system between $9.9 billion and $17.6 billion a year by helping patients avoid emergency rooms and making better use of preventive services.
- NCHC is one of the largest, and was the first Federally Qualified Health Center (FQHC) in Vermont.
- NCHC was chosen as the first Medical Home/Community Care Team pilot site.
- NCHC service area was the first chosen for the Vermont Blueprint for Health.
- NCHC is recognized as a Patient Centered Medical Home (PCMH) by the National Committee for Quality Assurance (NCQA).
The PCMH, or “medical home” model is an approach to providing comprehensive primary care for children, youth and adults that facilitates partnerships between patients, their physicians, and when appropriate, their families. View video about Patient Centered Medical Homes. (Please note, the link to this video will direct you away from NCHC’s website to YouTube.)
NCHC’s Primary Medical and Dental Care sites are Health Center Program grantees under 42 U.S.C. 254b, and therefore deemed Public Service employee under 42 U.S.C. 233(g)-(n).